Terms & Conditions

This website is operated by Veggiewors. Throughout the site, the terms “we”, “us” and “our” refer to Veggiewors. Veggiewors offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

PRICE & AVAILABILITY

All prices are shown in South African Rand.

Prices for our products are subject to change without notice. Our online shopping service is provided on an “as is” and “as available” basis. We reserve the right to modify or discontinue, whether permanently or temporarily, any or all of its services or products with or without any notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Certain products or services may be available exclusively online through the website.

All of our products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, to discontinue offering certain products. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

BILLING & ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. By creating your account you agree to receive electronic communication from us. These may include notices about your account (e.g. payment authorisations, password changes and other transactional information) and are part of your relationship with us.

We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

DELIVERIES

Deliveries will be made to the delivery address supplied when completing your online order.

A delivery date and time will be confirmed via email. It is your responsibility to ensure someone is available to receive your order during the communicated delivery times. Veggiewors reserves the right to charge an additional delivery fee if re-delivery is required at our quoted delivery rates.

By signing the courier waybill for the receipt of the order, the customer acknowledges the order has been received in good order. Any third-party at the delivery address who signs the courier waybill is presumed to be authorised to receive such delivery. You, and any third-party you appoint, are responsible for inspecting all products you receive from us for damage or other issues upon delivery. To maintain the quality and integrity of our products, they should be placed in the freezer immediately upon delivery.

REFUND POLICY

As our products are perishable goods, they are exempt from return unless they are faulty or damaged. If you have reason to believe a product in your delivery is not suitable for consumption, contact us immediately via email at orders@veggiewors.co.za or via telephone. Goods will only be accepted for return by prior arrangement with management. We reserve the right to request the return of the faulty or damaged product. We may request photographic documentation of the faulty or damaged product.

Once your request for a refund is processed we will send you an email to notify you of approval or rejection. If your request is accepted, we will provide a replacement, credit or refund. If you receive a refund, the cost of return shipping will be deducted.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Veggiewors, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Veggiewors and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

ENTIRE AGREEMENT

These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service. If anything in these Terms & Conditions is unclear, you have the responsibility to contact us for further clarification.

GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa and the exclusive jurisdiction of the South African Courts.

CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms & Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@veggiewors.co.za.

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